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Site Support (Desktop Support)

Site Support (Desktop Support)

Job Title: Site Support (Desktop Support)
Contract Type: Contract
Location: Singapore
Industry:
Reference: JOB_001932[806]
Contact Name: SBO (+65 6560 3224)
Contact Email: SBO@geco.asia
Job Published: November 26, 2020 14:35

Job Description

We are looking for a Site Support (Desktop Support), who is/are able to fulfill the following requirements:

Duration: 6 Months

Requirements:

- High Level understanding of the Desktop Support technology areas and understanding across infrastructure components.
- Basic network understanding & troubleshooting skills
- Experience in usage of SCCM for deployments and installations.
- Experience in OS installation, handling OS related issues and troubleshooting of issues.
- Experience in patches and package installation.
- Experience in handling Conference room devices (Polycom / CISCO / Star leaf phones, touch pads, Monitors, Cameras etc.)
- Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones.
- Ability to trouble shoot printer issues and file restorations. 
- Customer service focused; ability to manage key stakeholders in positive, poised and effective manner.
- Proven experience effectively communicating issues/challenges and solutions to the business.
- Knowledge and experience with ITIL Service Management Lifecycle framework and processes.

Please send your application to applicants@geco.asia with (JOB_001932) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume