Service Management Practitioner

Service Management Practitioner

Job Title: Service Management Practitioner
Contract Type: Contract
Location: Singapore
Reference: JOB_001888[481]
Contact Name: JLU (+65 6560 3224)
Contact Email:
Job Published: November 10, 2020 20:39

Job Description

We are looking for a Service Management Practitioner, who is/are able to fulfill the following requirements:

Duration: 12 Months


- Degree in IT
- Familiar with Helpdesk and operations management
- Primary Skill: Business Operations Management
- IT Operations professionals support infrastructure operations and/ormanage delivery for IT production systems and services based on operational requirements and service agreements.

Roles and Responsibilities:
- To monitor system reports and jobs, analyze and report anomalies
- To support helpdesk escalation on tickets, manage reporting, follow up on resolution of tickets
- To coordinate and report SLA, weekly reporting metrics, monthly reporting metrics
- To coordinate with external entities and internal stakeholders on technical issues

Please send your application to with (JOB_001888) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume