Service Desk Consultant

Service Desk Consultant

Job Title: Service Desk Consultant
Contract Type: Contract
Location: Singapore
Reference: JOB_002805[168]
Contact Name: JLU (+6565603224)
Contact Email:
Job Published: August 30, 2021 13:38

Job Description

We are looking for a Service Desk Consultant, who is/are able to fulfill the following requirements:

Duration: 12 Months

- Primary Skill: Service Desk Management

Roles and Responsibilities:
- Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations.
- Receives and responds to customer problems, issues, and requests.
- Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents. Help other support team members to resolve urgent/outstanding issues.
- Act as a contact point between Helpdesk Operations and Other teams. Assist supervisor to provide report to the management.
- Job is performed with minimal supervision.

Please send your application to with (JOB_002805) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume