Risk Operations Analyst

Risk Operations Analyst

Job Title: Risk Operations Analyst
Contract Type: Contract
Location: Singapore
Reference: JOB_001715[356]
Contact Name: JLU (+65 6560 3224)
Contact Email:
Job Published: September 12, 2020 12:22

Job Description

We are looking for a Risk Operations Analyst, who is/are able to fulfill the following requirements:

Duration: 12 Months


- Proficiency in a native language (written and spoken) will be preferred due to the translation work required for trend analysis and enquiries from Client
- Diploma in Accounting, Finance or any Business related course with 3+ years working experience in related field; OR
- University Degree holder with 1-year relevant internship/ work experience

- Adaptable to learn new processes, concepts, and skills
- Demonstrates the ability to work as part of a team
- Able to work under time pressure, able to prioritise workload and meet strict deadlines
- Strong analytical and problem solving skills
- Positive attitude and flexible, especially in the period of month/quarter/year-end closing

Roles and Responsibilities:
- Work with Client to determine fraud cases and assess risk
- Attend to general enquiries
- Conduct QA checks on calls for junior agents
- Check on refund cases and provide approval
- Support all payment related matters
- Analyze the trends and data of the market, thus using it to build necessary tools
- Required to do translation for Fraud Trends

Please send your application to with (JOB_001715) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume