Market Specialist

Market Specialist

Job Title: Market Specialist
Contract Type: Permanent
Location: Japan
Reference: JOB_001086[286]
Contact Name: JLU (+65 6560 3224)
Contact Email:
Job Published: October 01, 2019 15:31

Job Description

We are looking for a Market Specialist, who is/are able to fulfill the following requirements:

Duration: Permanent


Minimum Qualifications:
- Bachelors degree and/or masters or equivalent experience
- 2-6 years of professional experience within an operations environment
- Experience communicating with a variety of audiences and stakeholders
- Strategic thinker with strong analytical and creative problem-solving skills
- Passion for supporting the Facebook and Instagram community
- Self-starting, intellectually curious and creative individual comfortable operating in a fast paced, ever changing environment

Preferred Qualifications:
- Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting
- Experience leading complex projects across multiple cross-functional partners

Roles and Responsibilities:
- Liaise closely with our vendors to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solutions
- Analyse key metrics to improve our operational workflows
- Be the Subject Matter Expert and Go-to-Person for specific, complex topics
- Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users in the Cambodian market
- Collaborate with cross-functional teams to improve our processes and tools
- Use your problem solving skills to resolve large and complex business problems
- Remain up to date on key workflow changes, operational guidelines, policy updates and our Community Standards
- Investigate and resolve issues that are reported on Facebook such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material
- Full time and is based in our Dublin office

Please send your application to with (JOB_001086) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume

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