Market Specialist

Market Specialist

Job Title: Market Specialist
Contract Type: Permanent
Location: Hong Kong
Reference: JOB_001064[664]
Contact Name: JLU (+65 6560 3224)
Contact Email:
Job Published: July 21, 2020 12:50

Job Description

We are looking for a Market Specialist, who is/are able to fulfill the following requirements:

Minimum Qualifications
- 5+ years of relevant work experience
- Strong relationship management skills and ability to work well within, as well as represent a global program
- Proven ability to influence others and to negotiate priorities and expectations in order to align the support experience with customer needs
- Experience in influencing and shaping business priorities across multiple teams and locations
- Strong project management skills and experience running complex projects with cross-functional teams across geographies
- Proven ability to be a self-starter, overcome barriers and work collaboratively in a fast paced, challenging environment
- Ability to handle ambiguous situations and deliver on desired goals
- Strong communication skills and the ability to spot gaps and identify opportunities
- A deep knowledge of the Japanese market including current socio-economic climate and the challenges faced by the community

Preferred Qualifications:
- Experience in a technology or consumer-oriented environment
- Experience in a business process improvement, consulting or program management role
- Experience managing risk and championing user or customer experience at scale

Roles and Responsibilities:
- Understand and investigate issues experienced by our users and analyze patterns and opportunities for improvement
- Use region specific knowledge, signals and insights to proactively and programmatically identify opportunities that will improve how we support the Chinese Cantonese-speaking markets and Global community of users at scale
- Frame these opportunities strategically and translate them into actionable insights
- Use quantitative analysis, industry research and strategic thinking to scope scalable solutions with real community impact
- Work with other market teams and cross-functional groups to deliver and deploy these projects
- Identify and help scope market and regional market goals and play a leading role in identifying strategies for executing, measuring progress and sharing results
- Act as a business subject matter expert in managing relationships with internal partner groups
- Work with high quality, speed, empathy and accuracy
- Provide mentorship, guidance and coaching to members of your team

Please send your application to with (JOB_001064) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume

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