L3 Support Engineer

L3 Support Engineer

Job Title: L3 Support Engineer
Contract Type: Contract
Location: Singapore
Reference: JOB_002173[122]
Contact Name: JLU (+65 6560 3224)
Contact Email:
Job Published: February 22, 2021 14:00

Job Description

We are looking for a L3 Support Engineer , who is/are able to fulfill the following requirements:

Duration: 12 Months


- Primary Skill: Tableau
- Knowledge on Tableau Server administration, Tableau dashboard creation, Oracle SQL
- In-depth knowledge of the specific development technology / programming language
- Ability to respond to technical queries / requests from team members and client
- Excellent communication skills and ability to handle communication at different levels and diverse population
- Ability to handle multiple tasks simultaneously
- Good to have: Python

Roles and Responsibilities:
- Handle technical design, application development for enhancements and projects under the scope of the Application Maintenance Services
- Development of Production Bug Fixes (Code Change)
- Develop, test and deploy fixes to in-scope applications as required
- Provide detailed impact assessment on changes impacting in-scope applications
- Perform regression testing to ensure systems are not impacted by any new software updates, patches and/or new releases
- Perform the necessary testing at various stages of the development cycle, support user testing, and obtain user sign-off on the test results
- Perform and support the deployment of tested software updates, patches and/or new releases into the various non-production environments (Dev, UAT, and Pre-PROD)
- Work with users on issue clarifications, resolutions
- Escalate issues to management within an appropriate time
- Adopt continuous improvement approach by recommending improvements in the processes
- Must comply with client's standards such as the System Development Life Cycle (SDLC), IT security policies, best practices, procedures & guidelines


Please send your application to with (JOB_002173) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume