L3 Support Engineer
Job Title: | L3 Support Engineer |
Contract Type: | Contract |
Location: | Singapore |
Industry: | |
Reference: | JOB_002173[122] |
Contact Name: | JLU (+65 6560 3224) |
Contact Email: | JLU@geco.asia |
Job Published: | February 22, 2021 14:00 |
Job Description
We are looking for a L3 Support Engineer , who is/are able to fulfill the following requirements:
Duration: 12 Months
Requirements:
- Primary Skill: Tableau
- Knowledge on Tableau Server administration, Tableau dashboard creation, Oracle SQL
- In-depth knowledge of the specific development technology / programming language
- Ability to respond to technical queries / requests from team members and client
- Excellent communication skills and ability to handle communication at different levels and diverse population
- Ability to handle multiple tasks simultaneously
- Good to have: Python
Roles and Responsibilities:
- Handle technical design, application development for enhancements and projects under the scope of the Application Maintenance Services
- Development of Production Bug Fixes (Code Change)
- Develop, test and deploy fixes to in-scope applications as required
- Provide detailed impact assessment on changes impacting in-scope applications
- Perform regression testing to ensure systems are not impacted by any new software updates, patches and/or new releases
- Perform the necessary testing at various stages of the development cycle, support user testing, and obtain user sign-off on the test results
- Perform and support the deployment of tested software updates, patches and/or new releases into the various non-production environments (Dev, UAT, and Pre-PROD)
- Work with users on issue clarifications, resolutions
- Escalate issues to management within an appropriate time
- Adopt continuous improvement approach by recommending improvements in the processes
- Must comply with client's standards such as the System Development Life Cycle (SDLC), IT security policies, best practices, procedures & guidelines
Please send your application to applicants@geco.asia with (JOB_002173) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary
- Availability information
- A latest MS-WORD Resume
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