L2 Support Engineer (Informatica & PL/SQL)

L2 Support Engineer (Informatica & PL/SQL)

Job Title: L2 Support Engineer (Informatica & PL/SQL)
Contract Type: Contract
Location: Singapore
Reference: JOB_001374[138]
Contact Name: SJH (+65 6560 3224)
Contact Email:
Job Published: February 19, 2020 17:07

Job Description

We are looking for a L2 Support Engineer (Informatica & PL/SQL), who is/are able to fulfill the following requirements:

- Excellent working knowledge in Informatica 
- Familiar with Oracle PL/SQL coding

Roles and Responsibilities:
- Perform and manage incident and event tickets, determine priority, and resolution from Level 1 escalation within defined SLA in compliance to Client’s incident management process
- Escalate incident and event tickets to Level 3 teams within defined SLA in compliance to client’s incident management process
- Manage application jobs, and provide instructions to Level 1 Application Operations team for jobs recovery/execution
- Perform Service Requests (e.g. data patching, extraction of data or report, answer usage queries, etc.)

Please send your application to with (JOB_001374) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume