L2 Support Consultant (Sharepoint Office 365)

L2 Support Consultant (Sharepoint Office 365)

Job Title: L2 Support Consultant (Sharepoint Office 365)
Contract Type: Contract
Location: Singapore
Reference: JOB_001490[736]
Contact Name: DBA (+65 6560 3224)
Contact Email:
Job Published: August 12, 2020 10:21

Job Description

We are looking for a L2 Support Consultant (Sharepoint Office 365), who is/are able to fulfill the following requirements:

Duration: 12 Months

- With at least 2-3 years' working knowledge in O365
- Primary Skill: Microsoft-Office 365 - SharePoint Online

Roles and Responsibilities:
- Perform and manage incident and event tickets, determine priority, and resolution from Level 1 escalation within defined SLA in compliance to Client’s incident management process
- Escalate incident and event tickets to Level 3 teams within defined SLA in compliance to client’s incident management process
- Manage application jobs, and provide instructions to Level 1 Application Operations team for  jobs recovery/execution
- Perform Service Requests (e.g. data patching, extraction of data or report, answer usage queries, etc.)

Please send your application to with (JOB_001490) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume