IT Tech Support Analyst
|Job Title:||IT Tech Support Analyst|
|Contact Name:||JLU (+65 6560 3224)|
|Job Published:||January 27, 2021 21:43|
We are looking for a IT Tech Support Analyst, who is/are able to fulfill the following requirements:
Duration: 12 Months
- Primary Skill: Infrastructure Operations
- Diploma in Computer Science/Information Technology
- At least 2 years of experience in IT servicing roles.
- Excellent communication and interpersonal skills
Roles and Responsibilities:
- Provide technical support for resolution of customer IT problems, incidents, issues, requests and queries.
- Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
- Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
- Primary responsibilities are focused on customer contact, not transaction processing.
Please send your application to firstname.lastname@example.org with (JOB_002073) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary
- Availability information
- A latest MS-WORD Resume