IT Customer Service Representative

IT Customer Service Representative

Job Title: IT Customer Service Representative
Contract Type: Contract
Location: Singapore
Reference: JOB_001623[213]
Contact Name: JLU (+65 65603224)
Contact Email:
Job Published: July 27, 2020 15:15

Job Description

We are looking for a IT Customer Service Representative, who is/are able to fulfill the following requirements:

Duration: 12 Months

- Wtth at least 1 year of IT Customer Service experience in call centre environment

Roles and Responsibilities:
- Serves as the first point of contact for customer seeking technical assistance over the phone or email.
- Log and track customer queries, issues and requests.
- Ensure daily tasks are executed according to Standard Operating Procedure (SOP).
- Liaise with other teams to resolve queries/issues and requests within the Service Level of Agreement (SLA).
- Other duties required

Please send your application to with (JOB_001623) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary
- Availability information
- A latest MS-WORD Resume