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IT Customer Service Representative

IT Customer Service Representative

Job Title: IT Customer Service Representative
Contract Type: Contract
Location: Singapore
Industry:
Reference: JOB_001876[58]
Contact Name: JLU (+6565603224)
Contact Email: JLU@geco.asia
Job Published: November 06, 2020 12:00

Job Description

We are looking for a IT Customer Service Representative, who is/are able to fulfill the following requirements:

Duration: 12 Months

Requirements:
- Diploma in Computer Science/Information Technology 
- At least 2 years of experience in IT servicing roles. 

Roles and Responsibilities:
- Provide technical support for resolution of customer IT problems, incidents, issues, requests and queries.
- Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
- Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
- Primary responsibilities are focused on customer contact, not transaction processing.

Please send your application to applicants@geco.asia with (JOB_001876) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume