IT Customer Service Representative
|Job Title:||IT Customer Service Representative|
|Contact Name:||JLU (+6565603224)|
|Job Published:||November 06, 2020 12:00|
We are looking for a IT Customer Service Representative, who is/are able to fulfill the following requirements:
Duration: 12 Months
- Diploma in Computer Science/Information Technology
- At least 2 years of experience in IT servicing roles.
Roles and Responsibilities:
- Provide technical support for resolution of customer IT problems, incidents, issues, requests and queries.
- Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
- Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
- Primary responsibilities are focused on customer contact, not transaction processing.
Please send your application to firstname.lastname@example.org with (JOB_001876) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary
- Availability information
- A latest MS-WORD Resume
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