IT Customer Service Representative
|Job Title:||IT Customer Service Representative|
|Contact Name:||JLU (+65 6560 3224)|
|Job Published:||October 01, 2020 17:27|
We are looking for a IT Customer Service Representative, who is/are able to fulfill the following requirements:
Duration: 12 Months
- At least 1 year of IT Customer Service experience in call centre environment
- Primary Skill: Customer Service
Roles and Responsibilities:
- Serves as the first point of contact for customer seeking technical assistance over the phone or email.
- Log and track customer queries, issues and requests.
- Ensure daily tasks are executed according to Standard Operating Procedure (SOP).
- Liaise with other teams to resolve queries/issues and requests within the Service Level of Agreement (SLA).
- Other duties required
Please send your application to email@example.com with (JOB_001772) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary
- Availability information
- A latest MS-WORD Resume
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