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IT Customer Service Representative

IT Customer Service Representative

Job Title: IT Customer Service Representative
Contract Type: Contract
Location: Singapore
Industry:
Reference: JOB_001772[25]
Contact Name: JLU (+65 6560 3224)
Contact Email: JLU@geco.asia
Job Published: October 01, 2020 17:27

Job Description

We are looking for a IT Customer Service Representative, who is/are able to fulfill the following requirements:

Duration: 12 Months

Requirements:

- At least 1 year of IT Customer Service experience in call centre environment
- Primary Skill: Customer Service

Roles and Responsibilities:
- Serves as the first point of contact for customer seeking technical assistance over the phone or email.
- Log and track customer queries, issues and requests.
- Ensure daily tasks are executed according to Standard Operating Procedure (SOP).
- Liaise with other teams to resolve queries/issues and requests within the Service Level of Agreement (SLA).
- Other duties required

Please send your application to applicants@geco.asia with (JOB_001772) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume