Infrastructure Support Analyst

Infrastructure Support Analyst

Job Title: Infrastructure Support Analyst
Contract Type: Contract
Location: Singapore
Reference: JOB_002533[346]
Contact Name: BYA (+6565603224)
Contact Email:
Job Published: October 18, 2021 15:50

Job Description

We are looking for a Infrastructure Support Analyst, who is/are able to fulfill the following requirements:

Duration: 6 Months

- Microsoft certification (Proof of certification mandatory) 
- Experience with HPE hardware including Proliant servers and network switches
- Cisco, CompTia or other certification (Proof of certification mandatory)
- IT Security focused certification, such as ISC SSCP or ISC CISSP
- Direct experience with Windows Server 2008/2012/2016, Windows 7/8, Cisco/HP Firewalls/Routers/Switches, HPE Proliant DL Servers and storage solutions 
- Prior support experience in a server or network infrastructure based support role 
- Prior experience of Microsoft System Center Configuration Manager (SCCM) 
- Prior experience with VMware vSphere and Veeam 

Roles and Responsibilities:
- Actively monitoring the incident management support system 
- Actively monitoring the network & server support solutions (HP OneView & PRTG) 
- Actively monitoring the centralised alerting mailbox \
- The scheduling and deployment of windows updates to desktops, laptops & servers using WFUB/WSUS and manual installations. 
- The scheduling and deployment of server, switch, firewall and wireless router drivers, firmware and software updates.
- Co-ordinating support with 3rd party entities for the resolution of hardware and software incidents 
- Adhering to and promoting current ITIL based framework procedures and work methodology 

Please send your application to with (JOB_002533) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume

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