Infrastructure - Consultant/ Lead Consultant (Citrix Lead)

Infrastructure - Consultant/ Lead Consultant (Citrix Lead)

Job Title: Infrastructure - Consultant/ Lead Consultant (Citrix Lead)
Contract Type: Contract
Location: Singapore
Reference: JOB_002499[397]
Contact Name: SJH (+65 6560 3224)
Contact Email:
Job Published: May 27, 2021 09:08

Job Description

We are looking for a Infrastructure - Consultant/ Lead Consultant (Citrix Lead), who is/are able to fulfill the following requirements:


Duration: 6 Months


Technical skills (Required - Must  to have):
- 8+ years of experience supporting Microsoft systems (Windows 7, 8.1,10) in IT Infrastructure function. 
- Previous experience of leading a team. 
- Define Citrix Desktop Virtualization, Virtual Workspace, and Application Delivery strategy and roadmap 
- Design, implement and support enterprise-level Citrix environments to Install, configure, and maintain Citrix servers and related systems 
- Develop, document, and enforce the standards and controls to ensure integrity of the Citrix environment. 
- Identify opportunities to standardize, enhance, and automate existing processes 
- Minimum 8+ years of experience in information technology, Possess a detailed understanding of architectural dependencies of Citrix technologies 
- Experience with Citrix technologies, Citrix XenApp/XenDesktop/XenServer , CVAD (Citrix Virtual Apps and Desktops 7.1811 or later), Citrix NetScaler, Web Interface/StoreFront, Citrix Provisioning and Machine Creation Services (MCS),  
- Experience in configuring and managing complex Citrix environments containing XenApp, XenDesktop, NetScaler, Storefront, Firewalls, and other supporting technologies 
- 8+ years of experience in deploying and managing large Citrix environments with over 2000 concurrent users 

Technical skills (Required - Nice to have):
- Awareness of latest technologies and trends 
- Knowledge of agile methodologies 
- Must have the ability to identify and instill industry best practices. 
- Proven Customer Service skills 

People Skills:
- Client management 
- People management 

Soft Skills:
- Create deep client impact 
- Execution excellence 

Roles and Responsibilities:
- Point of Contact for escalated IT Incidents and update Client on ETA /Resolution/Workaround. 
- Point of Contact for IT Teams and Vendors at across geographies.  
- Point of Contact for future Infrastructure Enhancement and requirement gathering.  
- Coordinate with IT teams at different client Sites for Incident resolution and Project Implementations 
- Manage IT Service Delivery at onshore Locations 
- Coordinate with Offshore IT Team for coherence with Business requirements. 
- Monitor KPI for Incident, Problem and Change Management and provide Client feedback to Offshore Team. 
- Work with PMO on short/long term IT Project implementations 
- Work with Delivery SPOCs and client Business users on IT requirements 
- Coordination with 3rd party vendor / contractors on IT System upgrade/break fix /new installations 
- Vendor Contract and License Management 
- Implement Service improvement and Transformation initiatives 

Please send your application to with (JOB_002499) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume