Enhancement (Developer)

Enhancement (Developer)

Job Title: Enhancement (Developer)
Contract Type: Contract
Location: Singapore
Reference: JOB_002599[527]
Contact Name: JLU (+65 6560 3224)
Contact Email:
Job Published: June 29, 2021 19:34

Job Description

We are looking for a Enhancement (Developer), who is/are able to fulfill the following requirements:

Duration: 12 Months


- Primary Skill Java Technology
- Well versed with ITIL Concepts - Incident, Problem, Change and Release Management, Knowledge management
- Indepth Knowledge of Java, MS SQL
- Additional skills: Java SpringBoot, Tomcat, Informatica, Angular

Roles and Responsibilities:
- Perform and manage incident and event tickets, determine priority, and resolution from Level 1 escalation within defined SLA in compliance to Client s incident management process
- Escalate incident and event tickets to Level 3 teams within defined SLA in compliance to client s incident management process
- Perform in-depth production incident troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution.
- Provide trend analysis and root cause analysis on recurring incidents and defects
- Review and plan continuous improvements to ensure smooth running of the applications
- Manage application jobs, and provide instructions to Level 1 Application Operations team for jobs recovery/execution

Please send your application to with (JOB_002599) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume

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