Customer Service Representative
|Job Title:||Customer Service Representative|
|Contact Name:||JLU (+6565603224)|
|Job Published:||April 21, 2021 14:41|
We are looking for a Customer Service Representative, who is/are able to fulfill the following requirements:
Duration: 12 Months
- Primary Skill: Call/Conversation Management
Roles and Responsibilities:
- Provide technical support for resolution of customer IT problems, incidents, issues, requests and queries.
- Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
- Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
- Primary responsibilities are focused on customer contact, not transaction processing.
- lst level helpdesk to respond to call and provide resolution to customer queries
Please send your application to email@example.com with (JOB_002396) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary
- Availability information
- A latest MS-WORD Resume