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Customer Service Representative

Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Contract
Location: Singapore
Industry:
Reference: JOB_002396[410]
Contact Name: JLU (+6565603224)
Contact Email: JLU@geco.asia
Job Published: April 21, 2021 14:41

Job Description

We are looking for a Customer Service Representative, who is/are able to fulfill the following requirements:

Duration: 12 Months

Requirements:
- Primary Skill: Call/Conversation Management

Roles and Responsibilities:
- Provide technical support for resolution of customer IT problems, incidents, issues, requests and queries.
- Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
- Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. 
- Primary responsibilities are focused on customer contact, not transaction processing.
- lst level helpdesk to respond to call and provide resolution to customer queries

Please send your application to applicants@geco.asia with (JOB_002396) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary
- Availability information
- A latest MS-WORD Resume


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