Collection Associate

Collection Associate

Job Title: Collection Associate
Contract Type: Contract
Location: Singapore
Reference: JOB_001207[878]
Contact Name: SJH (+65 6560 3224)
Contact Email:
Job Published: November 28, 2019 16:38

Job Description

We are looking for a Collection Associate, who is/are able to fulfill the following requirements:

Duration: 6 Months


Primary Skill:
- Accounting & Financial Reporting Standards

Qualifications/Experience Should Include:
- Diploma in Accounting, Finance or any Business related course with 3+ years working experience in related field; OR
- University Degree holder with 1-year relevant internship/ work experience; OR
- Good working knowledge of an ERP system; ORACLE experience would be an advantage
- Ability to analyze customer needs through soliciting, evaluating and acting upon customer feedback
- Excellent working knowledge of MS Office

- Adaptable to learn new processes, concepts, and skills
- Demonstrates the ability to work as part of a team
- Able to work under time pressure, able to prioritise workload and meet strict deadlines.
- Strong analytical and problem solving skills
- Positive attitude and flexible, especially in the period of month/quarter/year-end closing

Working Conditions
- Moderate to no travel depending on project involvement
- Overtime and On-Call may be required

Roles and Responsibilities:
- Responsible for activities assigned by the Collections Supervisor
- Liaise with customers on a timely basis, execute collection activities, reconcile and track daily/monthly AR balance accounts with customer records
- Ensure the completeness and accuracy of invoices in the AR system (manually encoded or through interface)
- Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments
- Work closely with key teams such as Credit and Sales in mitigating collection risk
- Collaborate with various internal business functions such as Billing, Credit and Cash Application teams and external customers to resolve receivable issues and to achieve common goals and objectives
- Provide administration work related to collections, such as preparing adjustment vouchers, statements and letters
- To be accurate, efficient and organized within daily responsibilities
- Escalates production issues to his/her team leader as appropriate
- Complies with all client published policies/ procedures and any legal regulatory requirements in addition to ensuring that Client's Service Level Agreement is met


Please send your application to with (JOB_) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume