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Application Support Specialist

Application Support Specialist

Job Title: Application Support Specialist
Contract Type: Contract
Location: Singapore
Industry:
Reference: JOB_002616[103]
Contact Name: JLU (+6565603224)
Contact Email: JLU@geco.asia
Job Published: September 13, 2021 17:39

Job Description

We are looking for a Application Support Specialist, who is/are able to fulfill the following requirements:

Duration: 12 Months

Requirements:
- Understand Java, experience in development of multi-tier applications using Java, IBM WebSphere 
- Familiar with SQL queries & databases 
- Familiar with web services / API technology like REST, SOAP 1.2, WSDL 2.0 and XML 1.0 
- Good experience in an IT Application Support/Maintenance 
- Diploma or Degree in IT related course (or equivalent) 
- Strong analytical & troubleshooting skills 
- Proactive, work hands-on and always try to challenge the status quo 
- Enjoys working as part of a team 
- Ability to multi-task in a fast-paced environment 
- Picks up new technology quickly

Roles and Responsibilities:
- Be part of the Application Maintenance / Support Team
- Perform incident analysis and closure of incidents raised to the application support team
- Provide support to users and handle queries raised by users
- Troubleshoot and find root cause of the reported incidents
- Provide resolution / workaround for the reported incidents
- Liaising with other teams within the project or external systems in resolving reported incidents when necessary
- Ensure all incidents raised are resolved within SLA (Service Level Agreement)
- Ensure assigned deliverables are completed on time and with the required level of quality
- Perform testing for changes done to the system (if any)

Please send your application to applicants@geco.asia with (JOB_002616) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume