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Application Support Engineer (Level 1/2)

Application Support Engineer (Level 1/2)

Job Title: Application Support Engineer (Level 1/2)
Contract Type: Contract
Location: Singapore
Industry:
Reference: JOB_001312[439]
Contact Name: SJH (+65 6560 3224)
Contact Email: applicants@geco.asia
Job Published: February 05, 2020 10:56

Job Description

We are looking for a Application Support Engineer (Level 1/2), who is/are able to fulfill the following requirements:

Duration: 12 Months

Requirements:

- At least 3 years of relevant experience in c#, Javascript
- Good Troubleshooting skills to figure out point of failure quickly
- Ability to perform the correct fixes without the need for rework
- General Database queries (either in SQL/Pl/SQl)

Roles and Responsibilities:
- Perform and manage incident and event tickets, determine priority, and resolution from Level 1 escalation within defined SLA in compliance to Client’s incident management process
- Escalate incident and event tickets to Level 3 teams within defined SLA in compliance to client’s incident management process
- Perform in-depth production incident troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution.

Please send your application to applicants@geco.asia with (JOB_001312) in Subject line and highlighting:
- Your relevant experience
- Current/expected salary 
- Availability information 
- A latest MS-WORD Resume